Terrible Service and failed promises

<p> </p> <p> </p> <p>I have tried since June 2016 to change my physical address and get an extra line at home.</p> <p> </p> <p>I eventually went to their Fourways crossing branch on the 25th of April and waited in a long queue to get assistance.</p> <p> </p> <p>The lady that served my slouched on her chair and proceeded to drink her coke while serving me. She said she had changed my address and my billing would now show my new physical address and that the tecnician would be hold of me to instal an additional line in my home.</p> <p> </p> <p>Almost 2 months later my billing address has not been changed and no tecnician has come</p>