Terrible service and cant even cancel

Item: Telkom
Rating: 1
Author: Jonathan G

<p>I have been trying for several months now to cancel a contract with Telkom Mobile. I am still been billed the contract rates, even though I was informaed that it would go onto pre-paid as soon as the contract reaches its conclusion. I have submitted a cancellation form 3 times, and have "escalated" the problem on more then one occasion.</p>

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Jonathan G's updateReviewer Update

04 Jul 2016, 06:46

I have had no response from Telkom and am now in the process of handing over the issue to the Consumer goods and Services Ombudsman.

Jonathan G's update04 Jul 2016, 06:46

Reviewer Update

I have had no response from Telkom and am now in the process of handing over the issue to the Consumer goods and Services Ombudsman.