Terrible Service all-round!!!

<p>I have received the worst service from Telkom. My problem began when I was receiving less that 1MB/s download speed from Telkom’s Uncapped Fixed LTE product. I have logged several cases with Telkom and technicians have come to investigate with no possible solution. The technician informed me that he has commented on the report that a cancellation of the product is recommended. So that is exactly what I did. I went into a Telkom store and requested a cancellation of the product. I was told that a person from Telkom’s cancellation team would contact me within 21 days. I logged the request on the 15th of July and to this day no one from Telkom has contacted me. I visited a store to find out what is happening which I was then told that it takes 30 days to cancel my contract. I am slowly losing my patience as the stories from Telkom keep changing. The way I am feeling, I will never recommend Telkom to anyone. Please could someone from Telkom contact me so that I can cancel the service that I am actually not receiving.</p>