1 reviews | Active since Oct 2016

05 Jan 2017, 08:31

Terrible service again

<p>I would love to say i have gotten terrible service again but this time i have gotten no service. Adsl line keeps dropping and when i report it i dont get a reference number and the issue goes unresolved. My debit order is also not going off again and no invoice again. It took me 4 months and many attempts to get my invoices sent to me and they only get it right once. PLEASE PLEASE PLEASE can you at least try to pretend to care about your customers. Im not sure why its such a challenge to set up a debit order and email an invoice once a month.</p>

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Replies (3)
's update07 Jan 2017, 23:27
Reviewer Update

the affected number is ********** . i understand you can not garentee me the actual speed i pay for but i would like to have a stable connection at least, the line disconnected at least 20 - 30 times a day.

's update15 Jan 2017, 10:20
Reviewer Update

Good morning.

i have sent an email with the number in it. didnt know they block the number here. I see i am now also being charged unnecessary call out fees which i would like removed and credited. The problem is on the telkom line running from the pole to the exchange.

's update30 Jan 2017, 18:13
Reviewer Update

I would like a response to this.