Terrible service after taking my Money ********ly

I would like to lay a complaint on the service of Telkom Mobile.<br> Last year June I app**** for a LTE modem contract from Telkom Mobile.<br> <br> After signing and setting up a Debit order my service got suspended for non-payment. I have all my details on their system but don't receive any statements or any warning that my account is in arrears and that my service will be suspended. I had to phone them to only realize I'm R2800 in arrears with a suspendid service leading to defaults on my name that prohibits me from getting credit anywhere. What is the idea of debit orders???<br> <br> They refuse to accept responsibility and still claim the problem is my fault even after phoning them and giving them another bank account and telling them to fix the problem. <br> They ********ly took R1550 out of my bank account for re-connection but, I still don't have any service.<br> I contacted their customer call center and got the same story. I requested to speak to somebody in charge but, according to the consultant, they were to busy to attend to my distress. I was told that their management will contact me back regarding the problem. Two weeks later, I'm still waiting. After phoning again, I am still stuck.