TERRIBLE SERVICE

I took out a new contract via telephone last Monday. It was approved within a day, a day later the first premium went off. Two days later and still no device. When I enquired, I was told there is no stock. And should be stock every two days. So two days later, I try to phone, I cant get through to any of their contact numbers! Its more than a week later, and still no device. No contact. No sms. No notification of what is happening. No nothing! If you dont have stock, how can you sell to the public. whats the use of a contract without a phone? You can cancel that contract for all I care.