Terrible Service

My daughter opened her first mobile contract with Telkom the worst mistake she could make - They disconnect it the first month because the debit order didn't went off and no its not because there wasn't funds even before the date we requested she started to receive sms's saying she is late with payment then she decide to transfer the payment rather even after they acknowledge the payment they still disconnect her line and threaten to blacklist her then 2nd month the same story they don't change the debit date then threaten once again to switch off and then few days later after the payment they still try to deduct the debit order which now reflect bad on her bank record. When you contact them it takes hours to get through to a consultant and then they are plain rude as well and still don't fix the problem.