CJ
Craig J
1 reviews | Active since Jan 2010
22 Mar 2016, 10:36
Terrible service
On 24 February I app**** for Telkom's special on their new LTE service in my area. I received an email confirming that my \bid\" was successful. I subsequently received a phone call (which went on for ages) to finalize the contract telephonically. I was told that the equipment would be delivered and that an installer would then set it up.<br> <br> Since then I have heard nothing. All attempts to get a status update from Telkom result in their usual \"run around\" - getting transferred from one department to another.<br> <br> This company is a nightmare to deal with."
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Replies (1)Telkom's replyOfficial
22 Mar 2016, 12:28Hello CraigJ,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Telkom's reply22 Mar 2016, 12:28
Official
Hello CraigJ,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
