Terrible Service

Dear Telkom<br> <br> I called 10210 a month ago to get a telephone line installed at my new residence. I call back a week later to find out that there is no such order with my ID number or order number given. So I go on Hello Peter and share my frustration. I am then returned to a day later with forms to fill out for my order and address and all from Celiwe your HelloPeter support team - Which as you will soon discover was captured incorrectly by your staff without my complex addres. Get that in to be told I need to pay a R700 deposit for you to continue any further. Which I pay and get confirmed an installation date of the 7th March which then gets moved to the 10th March - I got my spouse to stay at home two days for installations -. 2 days leave... For nothing<br> <br> 10th comes and the whole day goes by without a single person coming to our residence. I phone 10210 to find out that they have captured the incorrect address and my technician could not find my address, its on the form I gave you! Why could you not call me!? <br> <br> Phone again. Get a new order. Today get the sms. 31st March <br> <br> Cancel my order and send me back my money. <br> <br> I have wrote a much lengthier post for you