CK
Charne K
1 reviews | Active since Apr 2013
04 Feb 2016, 11:09
Terrible Service!
My internet went off 31 January and I contact my internet provider to get a response that the fault is with my ADSL line at Telkom. After phoning Telkom's contact centre every day they \escalated\" my fault and still no feedback. She tells me: \"There is no technician assigned to your fault yet.\" <br> I pay every month for something I cannot even use and for this type of service?!"
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Telkom's replyOfficial
04 Feb 2016, 11:46Hello KC17,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM196686
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM196686
Regards
Luleka
Telkom Social Media Team
Telkom's reply04 Feb 2016, 11:46
Official
Hello KC17,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM196686
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM196686
Regards
Luleka
Telkom Social Media Team