BG
Byron G
1 reviews | Active since Dec 2010
26 Dec 2015, 09:16
Terrible Service
My sons line was suspended on the 22nd of December for an amount of R113. This was paid on the same day and he was advised that within 48 hours the line would be reconnected. Today will be 96 hours and the line is still suspended. This is terrible service from Telkom. Probably was our time with this as we have no faith in Telkom.
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Telkom's replyOfficial
26 Dec 2015, 09:43Hello byrong,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM181436
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM181436
Regards
Narriman
Telkom Social Media Team
Telkom's reply26 Dec 2015, 09:43
Official
Hello byrong,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM181436
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM181436
Regards
Narriman
Telkom Social Media Team