Terrible service

My ADSL line was disconnected yesterday. Since this came to my attention I have been trying to communicate with Telkom to address the issue. Amazing how they are a communications company yet it is absolutely impossible to communicate with them. I have been searching the entire internet for possible self help options as I know how useless they are. I phoned them and are still holding the line... I was advised to try the online community...which merely refers you to other channels. I tried the chat which cut off the moment I connected with an agent.<br> <br> Amazing how they are allowed the monopoly in the country.