Terrible Service

I am writing to express my concern regarding the ongoing service outage in the Silverlakes area, Pretoria, which has now persisted for over a week and a half. I have already logged a support ticket, yet the issue remains unresolved. In the interim, I’ve been forced to purchase mobile data at my own expense in order to stay connected. This situation is unsustainable, as I cannot be expected to pay for Telkom services that are currently unavailable while simultaneously covering the additional cost of mobile data.

When you call them to cancel their breach of contract then they tell you they offline