Terrible service.

My landline has been intermittent for nearly a month now. It started off when my line died at the end of October. A Telkom technician came around and fiddled a bit, but the line was not completely working by the time he left. Since then the line has died again. My ISP and I have repeatedly contacted Telkom over a period of nearly three weeks with with Telkom making absolutely no attempt at service. Attempting to sort this matter out at the local branch has also not yielded any results.