KC
Kevin C
1 reviews | Active since Nov 2015
17 Nov 2015, 12:19
Terrible service
My upgrade was due on 1 November, I wanted to upgrade my 3G contract to an LTE-A router and renew my contracts on 2 iPhones. All the paper work is done and upgrades are approved, but they have no stock.....for 2 weeks now! It takes 40-50 calls to get through to them on ***, and today the excuse is \they only received very limited stock so that couldn't help all their customers".<br> <br> Sorry"
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
17 Nov 2015, 14:35Hello KC7102,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168611 .
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168611 .
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Telkom's reply17 Nov 2015, 14:35
Official
Hello KC7102,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168611 .
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168611 .
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team