Terrible Service

I write this having explored all avenues to try and contact Telkom with no success. <br> <br> I ordered the Uncapped LTE home product online as part of their new Futurehood marketing campaign on Friday the 16th of October - assured the modem would be with me in 3-5 working days. <br> Surprise, surprise I am still waiting. I cannot get through to the call center - I have tried 3-5 times only be on hold for at least 25 minutes before giving up. I have tweeted, emailed smoke signalled but cannot get through to these guys. <br> <br> They have debited my account for 600 on the 25th - tens days ago and still no service. <br> <br> this is unacceptable. <br> <br> Please someone contact me.