JJ
JJ J
1 reviews | Active since Oct 2015
29 Oct 2015, 07:11
TERRIBLE SERVICE
Really disappointed in Telkom I had to take a days leave off work yesterday to wait at home for the technician to come and connect our line since we moved the first of October. No one showed so I called Telkom twice asking where the guy is because they booked us for the morning between 8:30 and 11:00 and by 13:00 no one pitched. This is unacceptable we've been sitting without a telephone line and internet since the 10th October. I'm considering ending our contract because no one could help us at Telkom they said the guy is a private contractor they hired and that he should have showed to connect the line.
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Replies (1)Telkom's replyOfficial
29 Oct 2015, 13:41Hello TurboJJ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162256.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162256.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply29 Oct 2015, 13:41
Official
Hello TurboJJ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162256.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162256.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
