Terrible Service

I am so absolutely tired of making a report. Telkom have disappointed me so much over the last year. I have made previous reports on Hello Peter, and have had no conclusive help. I am currently confused regarding my account with Telkom, I had to cancel my internet about 4 times, because I have been told on each occasion that my cancellation wasn't done. I've be called by a few staff members, been told that I will be contacted by accounts department, yet haven't been contacted back. I'm frustrated, tired and dissapointed. How much more do I have to beg Telkom to help me. At this point, all I need to know is what my outstanding bill is will Telkom, as nobody can tell me this, and find out if my Internet account is finally cancelled or is Telkom continuing to bill me. According to me, I owe Telkom for one month, because every cancellation thereafter has mysteriously \not been done". I have also went to Telkom Store in Westwood Mall twice to cancel my account"