TERRIBLE SERVICE

I went into the Telkom Mobile store on the 11/10/15 since I could not make or receive calls, a sim swop was then done however it still did not work I was then told to take my phone in to the iStore because the fault was with the phone, the guys at the iStore checked it out and put in a another sim card and they were able to make calls<br> <br> Then i bring the phone back to the Greenstone Telkom and then only i am told that i need to wait 24 hours until the sim swop is active!!!<br> <br> It has now been 24 hours still unable to make/ receive calls i call into the contact center and they say now I must wait 48 hours???<br> <br> Terrible service, pathetic network