CA
CHRISTINA A

1 reviews | Active since Oct 2015

05 Oct 2015, 11:07

TERRIBLE SERVICE

We placed an online order to have our 3 business landlines relocated - one month in advance - when moving day came Telkom only gave 1 order through to have the 1 line moved. And the Technician was such a rude and unprofessional person !!!!<br> <br> After numerous queries and fights and requests, Telkom finally sent a technician to complete the order. <br> <br> BUT then the lines were cut the following day by ANOTHER technician because he did not know that the lines were relocated. What the hell, Telkom ? <br> <br> You are fast enough to take our monies but when it comes to service delivery ..... very ****py indeed !!!

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Replies (1)
Telkom
Telkom's reply05 Oct 2015, 13:07
Official
Hello 9707TAX,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM152681

Regards
Luleka
Telkom Social Media Team