JC
Jack C
1 reviews | Active since Feb 2014
03 Oct 2015, 18:38
TERRIBLE SERVICE
I have had this line for just over a month - it has been more out of order than working and I have already received my bill - but I still have a dead line!!! On the irony is that it is Telkom that are causing these faults in the first place????<br> Faults Histroy<br> Reference Number Symptom Status Date Reported<br> 589CRZ011015 No service Open Thu Oct 01 15:09:12 SAST 2015<br> 1119CRZ220915 No service Closed Tue Sep 22 15:12:16 SAST 2015<br> 318CRZ170915 No service Closed Thu Sep 17 11:11:02 SAST 2015<br> I want:<br> * This line repaired PERMANANTLY ONCE AND FOR ALL and<br> * TELKOM will credit me for ALL THE DAYS I have had no service<br> <br> Catch a wakeup TELKOM<br>
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Telkom's replyOfficial
03 Oct 2015, 21:57Hello jclifford,
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM152268.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM152268.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Telkom's reply03 Oct 2015, 21:57
Official
Hello jclifford,
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM152268.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM152268.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***