Terrible Service

I have had problems with Telkom for 4 months now. First they cancel my line when I let them know that I am moving house.<br> Then it takes them 3 months to install the line at my new house and because I now app**** for a new line I was not able to keep my previous package.<br> The line was installed a month ago but the ADSL still does not work. A red light constantly stays on at the modem.<br> Now I have a bill of R1300+ for a service that I never received. How is this not thievery. Telkom is *****ing from me and no one does anything.<br> Every time I call in someone cuts me off when they don't want to speak to me.<br> I want this line disconnected and no one wants to help me.<br>