TERRIBLE SERVICE

APPALLED WITH THE SERVICE AND THE KNOWLEDGE OR RATHER LACK OF KNOWLEDGE FROM THE CALL CENTRE AGENTS.<br> I HAVE RECENTLY MOVED INTO MY NEW HOUSE AND ITS BEEN ABOUT A MONTH NOW THAT I HAVE BEEN TRYING TO GET HELP.<br> I HAVE BEEN EXPLAINING TO THE CONSULTANTS TIME AND TIME AGAIN THAT THERE IS ALREADY A LINE IN THE HOUSE BUT THAT I NEED A NEW NUMBER. I DO NOT HAVE KNOWLEDGE ABOUT TELKOMS PROCESSES AND THE CONSULTANTS THEMSELVES DON'T EVEN KNOW HOW TO ADVISE ME CORRECTLY ABOUT WHAT I NEED TO DO.<br> IT IS A NECESSITY FOR ME TO HAVE A LANDLINE AND NOT A LUXURY.<br> IT IS REALLY FRUSTRATING TO BE GOING AROUND IN CIRCLES LIKE THIS WEEK AFTER WEEK AFTER WEEK. THIS IS REALLY RIDICULOUS.