terrible service

I have logged a previous complaint which has still not been resolved.i signed a contract with telkom about a month ago and still the service I signed for has not been installed and working.i received an sms 3 seperate times now (8th, 9th & 15th September) advising a technician will be comming to fix my adsl.on all 3 occasions the technician has never pitched. When I call the call centre they say they will escalate the call and I never receive any feedback.i even went to the store and they also tell me the same thing. We will escalate. I have not received a single call from management to advise that this is a priority or even what the issue is with why they have not fixed it yet. U received an email from someone e who deals with hello peter complaints but they have not ever gotten back to me to see if it has been sorted out and if not why it hasn't. They deleted my email without reading it!<br> <br> I have spent over 90 minutes on my cellphone and have taken 2 days leave waiting for technicians to come and this is still not working!!!!<br> <br> I want to know if anyone actually works at telkom and what they do for customers who they mess around so much<br> <br> Could someone please phone me on my cellphone