AA
Anri A
1 reviews | Active since Sept 2015
07 Sept 2015, 17:27
TERRIBLE SERVICE
Telkom definitely does not care about any of their customers. Please do not use their services. We have been struggling for 3 weeks and we still have not received any solution focussed service. Just a bunch of useless people indicating that they wil 'log the problem'. Our broadband internet has been faulty and off for 3 weeks and Telkom just cannot seem to solve the issue, and they definitely have not tried at all. Clearly they are not competent to do what they set out and promise to deliver. If this issue is not resolved within the next few days we will be cancelling our contract and make sure to spread the word. Enough is enough!!
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Replies (1)Telkom's replyOfficial
08 Sept 2015, 08:00Hello AnriAgenbag,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM143470.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM143470.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply08 Sept 2015, 08:00
Official
Hello AnriAgenbag,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM143470.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM143470.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
