Terrible Service

I Mrs L. Mokone went to Telkom Southgate today to inquire as to which company gave a negative payment profile of me because i had done some investigations and inquiries at the Credit Bureau and Telkom's customer care line and no information could be provided.<br> <br> As a result I was referred back to (Telkom Southgate where i was assisted by Milisani Ngcizela which was very arrogant, obnoxious and unpleasant saying that she cannot help me. She further stated that I should know the companies which I'm not paying.<br> <br> Is that how to speak to your customer! Firstly as a customer it is my right to know who gave the negative report. Secondly Telkom must send its staff for customer care training. Thirdly I will never recommend Telkom to any of my acquaintances.<br> <br> If Telkom does not want to give me cellphones on contract I can't force them.