CH
Christo H
1 reviews | Active since Jul 2015
16 Jul 2015, 15:25
Terrible service
I have recently moved to a new property, as such I requested that my line be moved accordingly (Phone and ADSL) the property I have moved into had an existing phone line as well as a ADSL line. I have had Telkom make arrangements with me for my installation to take place on Sunday 12/07/2015 after 16:30.<br> It is now four days later with zero feedback received, 40 minute holding times to get through to a call centre agent and then leave without any answers.<br> Shocking Telkom, I am in two minds to cancel my subscription and take my business elsewhere.
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Telkom's replyOfficial
16 Jul 2015, 16:41Hello Christo85,
Thank you for your post.
We are currently attending to your installation issue and we will revert back to you with feedback.
Your Social Media reference number is SM126076.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Thank you for your post.
We are currently attending to your installation issue and we will revert back to you with feedback.
Your Social Media reference number is SM126076.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Telkom's reply16 Jul 2015, 16:41
Official
Hello Christo85,
Thank you for your post.
We are currently attending to your installation issue and we will revert back to you with feedback.
Your Social Media reference number is SM126076.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Thank you for your post.
We are currently attending to your installation issue and we will revert back to you with feedback.
Your Social Media reference number is SM126076.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***