Terrible Service

Good Day, <br> <br> Over a month ago I ordered a Telkom line to be installed in my home for ADSL purposes to be supp**** from a third party supplier as I don't want to go with Telkom directly.<br> <br> The line was eventually installed and when I tried to setup my ADSL is turns out that they did not install my line correctly.<br> A fault was logged last week Wednesday (8 July: ***) and I was told that this would be fixed within 4 working days. I escalated this call yesterday (15 July: Escal:708964) one week after my initial call and Godfree assured me that a technician would be on-site within 24 hours. <br> Today I find out that there has still been no one even assigned to my call and that I can expect someone next week Wednesday, 2 weeks after my initial call.<br> <br> How can no one be assigned to my call over a week later??<br> <br> Telkom's service is shocking!! <br> <br> Every time I call I get false promises or a different story.<br> <br> You don't realise the knock-on affect to your customers with your non-existent service. <br> It is unfortunate that I am reliant on Telkom to get my ADSL.<br> <br> If there was any alternative line supplier I would jump at it! <br> <br>