KB
Kate B

1 reviews | Active since Jun 2015

10 Jun 2015, 14:10

Terrible Service

I am shocked at the lack of service from Telkom. I logged a fault with them on the 1st and a second one on the 2nd June and have had to call every day since to find out when someone will fix both our internet services and our landlines. Both of these are business lines and we are unable to run our business effectively without internet services or a phone line. Today is the 10th June and we are still down! Shocking! Every time I call our faults are still with the technician! Telkom this is now 8 working days later and still nothing from you! Get someone out to Dunkeld to sort the problem out!

0
Replies (1)
Telkom
Telkom's reply11 Jun 2015, 11:11
Official
Hello Clamber Club,

We sincerely apologize for the inconvenience by the delay.

Kindly note that this matter has been escalated to our Technicians Department and feedback will follow.

Your social media reference number is SM117352.

Regards,
William Letwaba
Social Media Team