XC
Xana C

1 reviews | Active since Feb 2014

07 Jun 2015, 11:02

Terrible service

Telkom, please tell me, how it is possible that a company can be so useless.<br> In 2015 it takes 3 weeks to get a telephone line installed. After two attempts it's still a disaster.<br> What is the problem with your service ? <br> Based on the complaints logged on hello-peter you average two complaint an hour.<br> Has management not seen any alarm bells ? or is it a just couldn't care attitude.<br> The best of all....I get a call from a Telkom representative asking to rate the service.<br> One of the questions :<br> How likely are you to recommend Telkom to a friend, family...WHAT!......<br> That's like asking me if i would recommend ESKOM to someone. !<br> Like we really have another choice when it comes to fixed line services.<br> <br> Your service sucks A$$. <br> All I can do is shake my head in shame. <br> <br> BUT DON'T WORRY WE ARE STILL A WORLD CLASS AFRICAN CITY IN JOHANNESBURG,<br> Emphasis on \AFRICAN"<br> <br> <br> """

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Replies (1)
Telkom
Telkom's reply07 Jun 2015, 12:00
Official
Hello xcl,

We sincerely apologise for the inconvenience.

Kindly note that this matter has been escalated to our sales department and feedback will follow.

Regards,
Hilary Pea****
Telkom Social Media Team