Terrible Service

<p>I decided to apply online for a mobile data contract with Telkom. The process was fairly simple as they asked me all relevent questons and I spent around 20 minutes filling this is. I then got a call from one of there agents who did a credit check and approved the contract provided I did this questionaire AGAIN, now telephonically. Reluctantly I continued to answer all these questions again.</p> <p>The lady on the other side of the phone though clearly had never attended school. She could not spell anything and was going in circles with the questions, even though she had told me that the answers were in front of her, she was just checking if they were correct. I would say my street name, she would continuesly spell it wrong and think I stay in a different province to what I was stating and what the paper clearly stated in front of her. After asking her to just read the sheet in front of her instead of me having to spell every word to her, she said she can not help me and put the phone down.</p> <p>If this is how you treat new possible customers I would hate to see how you treat the existing ones. Its an absolute disgrace. These calls are apparently recorded so I would suggest this company goes back and listens to how compenet the people are that you employ</p>