Terrible Service
<p>For 2 months in a row I changed my debit order banking details via Telkom's online account system, but the dbt order still went off the wrong account, I then cancelled the debit order via Telkom's online account system and again it went off the wrong account, thus the debit order was rejected, but I made a manual payment the same day for the full amount. Now I'm charged an extra R241.67 for debit order rejection fee. Telkom's online system is faulty and I refuse to pay the extra cost.</p> <p> </p> <p>1 Month later</p> <p> </p> <p>So TELKOM did phone back, apologising and confirming telephonically that they will reverse the extras charges and that they have cancelled the debit order</p> <p>GUES WHAT !!!!!!!!!!!!!!!</p> <p>Telkom didn’t and the debit order went off the wrong account again for the FULL incorrect amount</p> <p>Terrible Terrible service, no wait, I can’t say that because there is NO SERVICE</p> <p>Cancelling my service</p>