HS
Herman S
1 reviews | Active since Jul 2011
01 Jun 2015, 12:44
TERRIBLE SERVICE
Hi, I reported a fault on my 10 Mbps line on the 19th of may 2015. The line drops every few minutes and the maximum speed I get at night is around 500kbps, during the day it drops to 0.6kbps. I have 4 different reference numbers from telkom! You keep sending me smses saying the problem is is fixed and asking me to rate your service and I keep replying that the problem is not foxed and you guys close the fault anyway! What is it going to take to get my line fixed???? Who must I bribe and how much???? Today is the 1st of June and still don't have fast reliable internet! TELKOM WAKE UP!!! Tel nr. ***
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Replies (1)Telkom's replyOfficial
01 Jun 2015, 14:46Hello vonstraate,
A very good day to you!
It saddens us to read what you have been subjected to.
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM114937.
Regards,
Joshua Mnisi
Telkom Social Media Team
A very good day to you!
It saddens us to read what you have been subjected to.
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM114937.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,
Telkom's reply01 Jun 2015, 14:46
Official
Hello vonstraate,
A very good day to you!
It saddens us to read what you have been subjected to.
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM114937.
Regards,
Joshua Mnisi
Telkom Social Media Team
A very good day to you!
It saddens us to read what you have been subjected to.
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM114937.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,
