1 reviews | Active since Jul 2017

27 Jul 2017, 18:04

Terrible service

<p>I have been struggling to get my existing number ported to my new Telkom contract, despite following the steps the call centre gave me AND having visited a branch who also could not manage to help me and then proceeded to tell me seeing as I was sold two different SIMS I would need a dual SIM device,which the one on the contract is not.</p> <p> </p> <p>I have sent numerous emails and now there is just zero response. Can I please just get my number ported? What's the point of having THREE different numbers??? Can anyone help?</p> <p> </p> <p>Loads of contact until you get the contract and then no help whatsoever. Unimpressed to say the least.</p>

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Replies (1)
's update07 Aug 2017, 16:51
Reviewer Update

Thanks to the fantastic support from the Cresta branch for continuing to follow up and finally get it sorted out this morning. The five stars below are purely because of YOU!