TERRIBLE SERVICE !!

TERRIBLE SERVICE FROM TELKOM!! I called on the 1st July to order my uncapped fibre, on the 5th July I got a call to arrange for installation, only to find out when they confirmed with me my address, they had captured Unit 70 INSTEAD of 7. The lady said she was going to fix and then call me back, till today I have not had feedback from them, I have had to follow up.. I called again on the 16th, to be told that my application was resubmitted on the 15th due to the unit number being incorrect, I was told that it was resubmitted and that it would be marked as high priority. Today I call again to follow up, and then only to find out that there is NO ORDER UNDER MY DETAILS!! AND THAT THE ORDER THAT WAS PLACED ON THE 1 st JULY WAS CANCELLED AFTER THE UNIT NUMBER ERROR. No one contacted me, nothing there was no communication, and to be told last week that the application was resubmitted, only to follow up a WEEK later to find out there is no application for me ??? This is really inconsiderate and unacceptable, I must now wait again for the whole process, due to incompetence on Telkoms side. I need this sorted ASAP.