1 reviews | Active since Jul 2017

17 Jul 2017, 15:31

Terrible Service

<p>I want to go straight to the point , I have a billing and notificattion problem with Telkom and there are only delays in getteng this problem resolved something as simple as notifying me whenever my data is depleted with an sms , they make it seem impossible and log case but still bill you for an error on there side . The service is even worse because no one can assist you even if you take your own time and go to a local outlet, i am deeply disappointed by this situation and i will advise anyone that is thinking of converting to telkom no to be in a hurry to do so because while they have systematic problems they still bill you ,which is a tremendous disappointment</p>

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Replies (2)
's update24 Jul 2017, 14:52
Reviewer Update

I have not received a call from telkom and I have been waiting for 2 weeks just a simple call so I can speak to someone that can resolve my billing problem and notification problem. **********

until I get proper service I will continue to let SA know what a bad service provider Telkom is !

's update31 Jul 2017, 15:10
Reviewer Update

********** 072086

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My problem is even though you phone me how will I be refunded because I went in to telkom menlyn and I have been phoning in and no one could assist me they say I must go to Head office The Hub which I cant because im a working individuals now I must be further inconvenienced