1 reviews | Active since Mar 2015

24 Jun 2017, 11:35

Terrible service

<p>My fax line has been reported at least five times. Each time it gets signed off as fixed. But no one has contacted me at all, and it is still not working. My loss of income will be for Telkom's account. </p>

0
Replies (4)
Telkom
Telkom's reply26 Jun 2017, 14:29
Official

Good day Andre,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

's update29 Jun 2017, 12:34
Reviewer Update

For the 5th time, my complaint has been "signed off". And yet I still have to keep on paying, otherwse my other line also gets disconnected. In the meantime I have daily loss of income. But what does Telkom care. They have a monopoly. And no one at the call centres can answer my questions.

's update30 Jun 2017, 13:29
Reviewer Update

PATHETHIC! Still not working. And signed off again!!!!!!! What the hell is going on!

's update17 Jul 2017, 08:20
Reviewer Update

PATHETIC!!!!! More than a month down the line and still no fax line. And no credible answers. Who is going to pay for my loss of income??????/