TERRIBLE SERVICE

<p>tELKOM HAS STILL NOT RESPONDED TO THE BELOW QUERY AND IT HAS BEEN OVER A MONTH. NO ONE FROM THEIR BILLING TEAM BOTHERED TO CONTACT ME OR EVEN SEND PROOF OF THE PAYMENT THEY CLAIM WAS DONE. THE CONSULTANTS I SPOKE TO WERE ALL *********** AND ALL DID NOTHING TO ASSIST ME. I HAVE OPENED 3 CASES BUT NOTHING WAS DONE. PATHETIC SERVICE. I REGRET TAKING THIS CONTRACT WITH TELKOM. THEY DON'T UNDERSTAND ANYTHING ABOUT SUCTOMER SERVICE. I AM DISGUSTED REALLY!!!!!!!!!!!</p> <p> </p> <p>(I TOOK OUT A CONTRACT FOR A ROUTER FOR 15GIGS WHICH I PAY R 249 A MONTH. TELKOM HAS DEBITED 970 SOMETHING IN MARCH AND NOW DEBITED R 782 THIS MONTH. THE ADDRESS THEY HAVE ON THEIR SYSTEM WAS NOT MINE AND I BELIEVE THERE IS ***** TAKING PLACE.)</p>