Terrible Service

<p>I had a cellphone contract with Telkom that was supposed to end in March, I was advised to go instore for contract cancellation and on the 8th of March 2017 I went to Telkom Mobile in Hatfield and filled some forms and the consultant told me that the contract was going to end on the 8th of April 2017, I still have 2 contracts with them, the other one is for a Huawei tablet which I pay R69 for and the contract will end in November this year and the other one is for a laptop which is R349 so in April I received the minutes and the data on the cellphone on the 1st and I was under the impression that they were the last benefits of the contract but on the 20th of April a debit order of R467 ran from my account, 1st of May I received the minutes and the data again on the same cellphone whose contract was "cancelled", I then called Telkom Mobile from the cellphone number ********** and asked why I was still receiving the voice minutes and the data hence the contract was cancelled, an agent who answered told me that the contract was going to be cancelled in 48 working hours and a debit order of R467 ran again on the 20th of May instead of R418 which is R69 for the tablet and R349 for the laptop, today again I received those minutes and data which is part of the contract even though I had been told that the contract was cancelled and I know that they'll still charge me R49 extra even if I don't use the data nor the minutes and I'm not prepared to pay that. Right now I wish there was a way of cancelling the 2 remaining contracts due to bad service that Telkom offers. When calling their call centre on 180 they take time to answer and when they do they put one on hold for more than 30 minutes and still fail to resolve one's query </p>