RB
Ruan B

1 reviews | Active since Apr 2018

03 Apr 2018, 14:07

Terrible Service

I have been trying to cancel my telkom line for a month now. They keep telling me that an agent will phone me back. I'ts been 30 days I have not received a call nor can i get through to them. Terrible service. I will never recommend telkom to anyone. I am not using my telkom line and therefore need it to be cancelled. I am not going to pay for something that I am not using.

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Replies (1)
Telkom
Telkom's reply22 Apr 2018, 09:20
Official

Good Afternoon Ruan

Thank you for making contact with us

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.

Kind regards

Jawaad

Telkom Social Media Team

Best regards,