CS
Chris S
1 reviews | Active since Jan 2017
19 Mar 2018, 20:48
Terrible service
My internet is not working and I've been on hold with their "customer care" line (10210) for nearly 2 hours?!!! This is unbelievably poor service.
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Chris S's updateReviewer Update
13 Apr 2018, 08:54Do you realize that it has taken you nearly a month to respond?? No wonder I have to hold for 3+ hours to get through to customer service. Do you not see that the entire complaint is because of your poor service and the time it takes to get a problem resolved? Now you ask me for my number so you can assist me nearly a month later?! Is this some kind of joke or are you really that dense?
What is your BEE level?
CS
Chris S's update13 Apr 2018, 08:54
Reviewer Update
Do you realize that it has taken you nearly a month to respond?? No wonder I have to hold for 3+ hours to get through to customer service. Do you not see that the entire complaint is because of your poor service and the time it takes to get a problem resolved? Now you ask me for my number so you can assist me nearly a month later?! Is this some kind of joke or are you really that dense?
What is your BEE level?