Terrible service
<p>You know, everyone is making jokes about the 'service' of Telkom. That should be humiliating, but it seems that no one cares. Please fire the people that cannot do their job and hire competent staff </p> <p> </p> <p>I've had problems with my Telkom line from middle of March and all I'm getting from you guys is "sorry for the inconvenience, your case will be escalated" </p> <p> </p> <p>I'm now ****** gatvol of excuses and escalations. I need this sorted out before end of this week. I'm tired of paying for a service that we don't get</p> <p> </p>
Good day Linda,
We sincerely apologize for the delay.
We will follow up on your query and revert back to you.
Your reference number is AI***.
Regards,
Busi
Telkom Social Media Team
Good day Linda,
We sincerely apologize for the delay.
We will follow up on your query and revert back to you.
Your reference number is AI***.
Regards,
Busi
Telkom Social Media Team
Thanks for the response, however I got the same reply on 7 April on Hellopeter. And I get similar replies on Twitter. Everyone replies that they will get back to me but they never do. I have to take my time to follow up on your bad service. I cannot request feedback daily from you guys, I do not have the time for that
My boyfriend phones Telkom weekly and they told him our line will be working on Saturday 22/04/2017.
Thanks for the response, however I got the same reply on 7 April on Hellopeter. And I get similar replies on Twitter. Everyone replies that they will get back to me but they never do. I have to take my time to follow up on your bad service. I cannot request feedback daily from you guys, I do not have the time for that
My boyfriend phones Telkom weekly and they told him our line will be working on Saturday 22/04/2017.