TERRIBLE SERVICE

Good morning

I have written 2 previous complaints on this site and have still not received feedback.

I was given the reference number: AI **********

This is regarding ADSL/Fibre that has been billed to the account with landline number ********** for more than a year (the service was cancelled in May 2016 - but we have been continuously charged for it despite numerous queries and cancellation requests).

Please contact me on ********** and have a senior supervisor e-mail me. It is actually ******** to be debiting our account for services that we have requested to be cancelled.

This is ridiculous.

Regards Rahist