Terrible service
My ADSL & landline has been down since 12/12/2017, the excuse is the cable has been ordered but nobody can give me a timeline as to how long it takes to arrive! I keep getting fob off messages with nothing but excuses! This is a business line so it should be prioritised but as is common practice with Telkom they just don't care! Fault number: 320CRK121217 escalation number: 18989!
Hello andrea-smith
We sorry for the delay.
The query has been escalated, we awaiting feedback and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello andrea-smith
We sorry for the delay.
The query has been escalated, we awaiting feedback and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team.
Best regards,