1 reviews | Active since Nov 2016

05 Dec 2017, 08:53

Terrible Service

I have had no ADSL or phone line for 3 weeks I have phoned Telkom to report the fault at least 8 times and keep getting told a technician will be assigned. NOTHING gets done

I am paying for a service that is not working. This is not the first time I have had terrible service the last time I had no internet for 3 months. Definitely going to look for another service provider

0
Replies (1)
Telkom
Telkom's reply15 Dec 2017, 08:06
Official

Hi vanessa-dewar

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. We do apologize for the delay. May we please request to confirm the status of your DSL connection as your log in records shows active Internet session when possible.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,