BB
Bev B
1 reviews | Active since May 2010
11 May 2015, 16:31
TERRIBLE SERVICE
I cancelled a contract in December 2014. I am still being billed every month despite numerous phone calls and promises to phone back My reference no is ***1. I have spoken to Kona 2/3/2015 at 2.45pm, Precious 9/4/2015 at 10.30am You have no right to keep billing me when I no longer use your services and have cancelled IN WRITING at your Greenstone branch!! 5 months ago!!!
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Telkom's replyOfficial
11 May 2015, 16:53Hello doubleB,
A very good day to you!
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you. Your social media reference number is SM109988.
Regards,
Joshua Mnisi
Telkom Social Media Team
A very good day to you!
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you. Your social media reference number is SM109988.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply11 May 2015, 16:53
Official
Hello doubleB,
A very good day to you!
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you. Your social media reference number is SM109988.
Regards,
Joshua Mnisi
Telkom Social Media Team
A very good day to you!
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you. Your social media reference number is SM109988.
Regards,
Joshua Mnisi
Telkom Social Media Team