1 reviews | Active since Apr 2017

18 Apr 2017, 17:24

Terrible service

<p>Telkom has useless service. On 11 April I went to the Telkom store to migrate l. They advised me to contact the sales centre as they were not able to assist me. I did as told but the lady helping with the migration said the system is off she'll call back in 24hours time to confirm the migration. Till today, 18 April I've had no response from telkom. Over the weekend I had to buy R460 extra data for which i'm charge extra because my migration was not done. I tried calling twich today. Everytime I was asked to hold and after 15min if holding no answer. This afternoon, call 3 for the day, they said the upgrade dept is allready closed and they suggest that I buy extra data AGAIN to get me through the night. Worst service ever!!!!</p>

0
Replies (0)