MM
Mveleli M

1 reviews | Active since Oct 2017

12 Oct 2017, 16:59

Terrible service

ive never had such terrible client service in my entire life. Called about my case ********** 9 Spoke to a consultant,very rude.firstly when i asked her name,she said"my name is not important". secondly she kept me on hold for morethan 15min then she denied me an opportunity to speak to her manager.

Disrespectful and *********** with no soft s****s whatsoever

0
Replies (1)
Telkom
Telkom's reply18 Oct 2017, 09:34
Official

Good Day

We so sorry for your bad experience and thank you for allowing us the opportunity to assist further on your query.

Kindly provide your query, affected telephone number/s and ID number so that we can investigate and feedback will follow. If you have a reference number, please provide as well.

Please make sure you select "post a private reply" when you respond so that we can be able to view those details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,