terrible service

<p>since last year i been trying to upgrade my account with Telkom. I been send all over by telkom staff. Call and hold for more than an hour ,when the consulatant ansered the call she transffered me to sales then sals tranffered me to upgrade. Where they ended up giving me a number to call in PTA. I called there they said they will call back and they did not. When toi sandton city branch more than 3 times and the people there are not helpful and not even interested. I called again they told me i should apply on one. I did my application is declined. Im not prepared to open another account with other service provider.I need my account and my upgrade to be sorted not interested instories not in a single month did they struggle to get there funds even know they still debiting my account ********** 15. The other thing is my land was also closed without a notification. I was on vayvay package when i also called telkom to find out why i was told that they have cancelled prepaid phones. My account was ********** 103 i need that land as my parents.</p>