Terrible Service

This year I have had one poor experience from Telkom to another, from no internet connections to no the line being noisy - we have an uncapped line at 4mb, the line runs most of the time at speeds of less than 2mb, and although we do have clouds that synchronise that tend to use data, they always cut us off saying we are excessively using our data and abusing it (I do not see why an uncapped internet usage gets 'capped' - it should not be advertised this way if your usage is limited in the end.<br> <br> I have been trying to get hold of their call centre now for 2 days, but hold for over 20 minutes at a time, and when a fault is logged via the website or automatic fault logging on the phone, they send a message saying my problem has been resolved when it has not and I have not had contact from them. So it looks like I am off to another service provider after years of being with them...